Making a purchase with CHURCH’s is easy. From the e-store menu you can browse our new arrivals or select a specific product or collection category. Use the filters to refine your search further by selecting styles, colours, materials and lasts.
Once you have added the items to your shopping bag, you can verify your selection, modify it and proceed to checkout. To complete your purchase, simply enter the requested data and review your selection before proceeding to confirm your order.
You may also place an order on the CHURCH'S website by logging in through the My Account section.
Church-footwear.com offers a wide selection of products from both our core and seasonal collections and the catalogue is updated regularly with new arrivals.
If the item you are looking for online is not currently available, you can contact our Client Service by email at client.service.eu@church-footwear.com stating the item code, product name and size and a member of our team will be happy to help you locate the item you are looking for. Alternatively you can reach us on 0800 1873 0000 (UK) or 00 800 18730000 (Rest of Europe).
All items are in stock unless they are marked "Out Of Stock" on each individual product page. Please be aware that even if an item is in your shopping bag, it can still be bought by another customer until you have completed your order.
You can check out as a guest on our website. However, by creating an account with CHURCH'S you will be able to enjoy the following benefits through your account:
- Track your orders and review past purchases
- Request a return directly from your account
- Save items to your Wish List
- Be notified when new stock arrives
- Manage your account details, order history and email preferences.
As part of the Prada Group, if you create an account with CHURCH’S, you can use the same login information when purchasing online from other brands within the group.
We currently accept both PayPal and all major credit cards as indicated at checkout.
CHURCH'S is continuously improving the ecommerce service and will be happy to receive suggestions for alternative payment methods.
The order total will only be charged after we have verified your card details, confirmed availability of the products and prepared the order for shipping.
You will be charged in the same currency as the prices displayed at checkout. The order total includes any shipping costs, taxes and duties of which will be detailed in at the checkout.
Church-footwear.com features the most advanced security systems to protect your payment details, guaranteeing absolute security for all transactions.
After clicking the ‘Buy’ button and confirming your order, the payment will pass through a security check. On successful completion of these checks, an order acknowledgment will be sent to both CHURCH'S and to the email address provided on your order form.
Once the order has been dispatched you will receive a shipping confirmation with details on how to track your delivery with our courier.
The order will be confirmed only when CHURCH'S sends a confirmation email to the email address indicated on the order form. The email will contain a confirmation and summary of the order, such as: product description and information as well as the total price of the order, including taxes and any shipping costs.
For security reasons, we cannot change the items in your order or the shipping. If you notice any mistakes in the information provided, please contact our Client Service department.
If you would like to cancel your purchase, please contact us as soon as possible. Once the order has been prepared for shipping, delivery can no longer be cancelled. However, you may still request a return by following the instructions in the “Returns” section.
Before confirming your order form, you must read and agree to the General Terms and Conditions published on this website, saving them on your device or printing them.
If you do not receive an email acknowledging your order within 24 hours from completion, please contact us to verify if the order was correctly received.