In-store services
1. Professional shoeshine
Church's clients are always welcome to benefit from our professional shoeshine service. Bring your Church's shoes into any of our stores for a deep cleaning and polish session, and receive specialised advice by our team of experts.
2. Made to Order
Church’s "Made to order" service allows you to create the perfect shoe, hand-crafted to meet your taste and needs. Book an appointment in one of our stores and, supported by specialists, choose all the components of your design: from your favourite silhouette to the sole, from the uppers' leather to details and finishes that will make your shoe unique. Your pair will require 9 weeks for completion.
3. Book an appointment
Book an appointment and let a Church's expert guide you through a customised shopping experience. Our specialists know the brand's iconic styles and special services better than anyone else. They will help you find the perfect shoe for any occasion based on your taste and needs, provide recommendations when choosing a gift for someone special, and share their extensive knowledge of shoe care.
Book your appointment here.
4. Concierge
Enjoy our home delivery service, available at all Church's boutiques. For any in-store purchase, we can arrange a fast delivery to your house or temporary accommodation, allowing you to continue your day with complete freedom, whether running errands or exploring the city.
We will also be glad to advise on prompt taxi services or help you carry your new purchases to the car.
5. Repairs
With proper care, Church’s shoes are crafted to accompany you for many years to come. Their artisanal construction allows for a comprehensive range of services—from routine maintenance to complete restoration—preserving their quality and character over time. More than a simple repair, each pair undergoes a dedicated care process, with every stage carried out with meticulous attention to detail by Church’s expert artisans. Timelines range from 3 to 7 weeks, depending on the service required.
For further information, we recommend contacting our Client Service or speaking with our in-store specialists, who will be delighted to guide you towards the most suitable solution.
6. Personalization
Visit your closest Church's store and discover our personalisation service available for footwear and accessories. Make your purchase truly unique by customising it with initials or dates of your choice, carefully engraved by our experts.
For any questions, our specialists will be pleased to assist you and advise on the personalisation options available for your preferred items.
7. Gift card
Choose a Church's Gift Card for your special occasions. Available in all Church's boutiques, it can be redeemed across our entire service offer and collection items, from footwear to small leather goods and shoe care products. Each Gift Card is presented in elegant packaging, ensuring a refined experience down to the smallest detail.
