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IN-STORE SERVICES

Church’s has centuries of artisanal shoemaking heritage, complemented by an enduring love of fine footwear. If you have ever owned a pair of Church’s shoes, you understand the craft behind them.

Church’s are delighted to introduce our comprehensive offering of product and client services.

To discover your nearest store, please visit our store locator here.

For further enquiries on any of our servies, please contact customer service here.

Crafted for You

Church’s ‘Crafted for You’ service allows you the opportunity to create the perfect shoe, hand-crafted to your unique specifications. 

 

This service allows you to select a preferred upper material from our extensive leather range; choose the ideal last shape, a sole type and other finishing details to make your perfect shoe. Make your selection from Church's extensive range of shoes from current and past collections.

 

Please enquire about which styles qualify, our sizing and further details about this service in-store. Please allow 12 weeks for completion. For more information, either book an appointment online or please speak to a member of our store team.

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Professional Shoeshine 

Once you are a member of the Church’s club, you are always welcome to make use of our professional and complimentary shoeshine service. Bring your Church’s shoes into any of our stores for deep cleaning and polish. Your much-loved shoes will be returned to you in immaculate condition ready for their next outing. 

 

For more information, please speak to a member of our store team.  

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Shoe Specialist

Church’s shoe specialists are true connoisseurs on all aspects of our iconic footwear and service offerings. Visit our store for expert advice on choosing the perfect shoe style from the brand’s collections, including styles for a special occasion. Our dedicated team can advise you on selecting the correct shoe size, where we offer a full range of width and half sizes, to help you find that perfect fit. The in-store team are able to recommend gifting suggestions, to help you find a gift for that special someone. Our specialists can also share their extensive knowledge of shoe care, which will help your shoes last from season to season. 

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Local Delivery 

Church’s provides a complimentary local delivery service across all our stores. Whether you are a hotel guest enjoy the city or you simply have too much to carry on your own, we can arrange the speedy delivery of your purchases. In addition, we can advise on prompt taxi services or carry your exciting new purchases to your car, especially when one needs shielding from the rain.

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Shoe Refurbishment 

Church’s shoes are crafted to last a lifetime when properly cared for. We encourage all clients to take advantage of our full refurbishment or minor repairs services to extend the life of your shoes, keeping them in tip-top condition for many more years to come. 

 

Full refurbishments are carried out in our renowned Northampton factory for all Goodyear welted shoes. Please allow 8-12 weeks for completion. For more information, please speak to a member of our store team.

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Personalisation 

Make our already exquisite product even more special using our complimentary personalisation service. Church’s footwear, belts and small leather goods can be embossed, hot foiled or hammer stamped with your initials, making these items truly personal to you. This service is also ideal for adding individuality to a gift.

 

Please note that we cannot offer personalisation on all products. For more information, please speak to a member of our store team.

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Gift card

It is the thought that counts and nothing is more considerate than giving the gift of choice. Available from any Church’s stand-alone store, the Church’s gift card opens up a world of beautiful possibilities from footwear and bags to small accessories and shoe care products. Each card is presented in a delightful gift box, the perfect finishing touch. 

 

For more information, please speak to a member of our store team

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