Purchase
1. How do I place an order?
2. What if I can’t find the item I’m looking for?
3. How do I know if an item is in stock?
4. What are the benefits of registering for an account?
5. What payment methods do you accept?
6. When will you debit the money from my account?
7. Is it safe to use my credit or debit card?
8. How do I know my order has been successful?
9. Can I modify my order?
Shipping
1. How & when will my order be delivered?
2. What if no one is present to sign for the parcel?
3. How much will I pay for delivery?
4. Packaging recycling guide
5. Can I collect my order in store?
6. Can I track my order?
7. Which countries do you ship to?
8. Do Church's ship to PO Boxes?
9. What packaging will my order be delivered in?
10. Is my package insured?
11. Germany: customs clearance of parcels with a value greater than €1,000
Returns
1. How can I return an item?
2. Germany: customs clearance of parcels with a value greater than €1,000
3. Can I exchange an item?
4. How long will it take to receive a refund?
5. What are the conditions of return?
Product
1. How do I know which size to choose?
2. What is a last and why is it important?
3. What is a Goodyear welt?
4. How do i look after my church’s?
5. Can you repair my Church’s?
6. What is the store appointment service?