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      HOW TO RETURN YOUR ITEMS

      01 SUBMIT A RETURN REQUEST

      A return request must be submitted within 14 days of receiving your item. After the request is approved you must return the item to us within a further 14 days 

      02 WAIT FOR APPROVAL

      Select the order, item(s) and quantity you wish to return and choose your reason for return from the options provided. Wait for the email acknowledging and approving your return request. 

      03 SECURE YOUR ITEMS

      Package item(s) securely back in the delivery box, taking into account the conditions of return. Seal securely and affix the prepaid DHL shipping label to the outside of the box. 

      04 BOOK YOUR COLLECTION

      Arrange your free DHL collection by emailing church.it@dhl.com (cc’ing client.service.eu@ church-footwear.com) with your pick up address, telephone number, collection date and preferred time. Your collection will be booked for you and you will receive an email from DHL confirming the pick-up details.

      Thank you for contacting us.

      We are pleased to inform you that your request has been received and is being processed. You will receive a return confirmation email detailing all the information required to get in touch with our courier.

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