3. Purchasing process
3.1. Each Product offered for sale on the Website can be viewed by following a dedicated link displaying the article's photographic images, unit price, colours and sizes (if applicable). For those Products which may be expressly marked on the Website as order of not-yet-available Products “Pre Order” or as “Pre Ordered Product”, or as “Personalized Products”, if any, being not yet ready to be shipped, the relevant dedicated link will also show the relevant estimated delivery date.
3.2. The Customer may purchase one or more Products, for a maximum of 4 units per Product, except as provided for certain types of Products. PRADA reserves the right to vary at any time the limitations to the number of Products that can be purchased through the Website.
3.3. The Products selected by the Customer shall be placed into a special section (hereinafter referred to as the "Shopping Bag").
A description of the Products, including measures or sizes (if applicable), together with one or more photographic images in digital format clearly showing the Products, shall be included in the Customer's Shopping Bag.
3.4. Although PRADA constantly takes steps to ensure that the photographs displayed on the Website accurately reflect the original products, there may be some discrepancies due to the technical characteristics and colour resolution of the device used by the Customer. As a result, PRADA shall not be responsible for any possible inadequacy of the graphic representations of the Products displayed on the Website if due to the above technical reasons.
3.5. To view the Products selected and the total price of the purchase order, please visit the Shopping Bag page.
Before confirming the relevant order (hereafter referred to as the "Order"), the Customer is required to check the accuracy of the contents of the Shopping Bag and fill in the Order form in accordance with the instructions provided on the Website.
3.6. The purchasing process is completed as soon as the Customer presses the relevant final Order confirmation button (hereinafter referred to as the "Buy Button"), thereby validating his/her Order, which will be directly submitted to PRADA.
After pressing the Buy Button, the contents of the Order may no longer be modified by the Customer.
3.7. Before confirming the Order, the Customer is required to confirm that he/she has read and accepted the General Terms and Conditions of Sale hereof. At the end of the purchasing process, it is advisable that the Customer save or print off the General Terms and Conditions of Sale.
3.8. The purchasing process must be fully completed; failure to do so entails that the Order cannot be submitted to PRADA.
3.9. Customers who have registered to log in the reserved area of the Website may check their Order status by logging in such area and accessing the ‘My Orders’ page.
3.10. The Customer is aware that he/she is responsible for the accuracy and truthfulness of any data entered on the Website or otherwise used at the time of the purchase.
3.11. The Customer is aware that on the Website he/she may have also the opportunity:
- to pre-order a selection of Products before their commercial launch, distribution or placement in the market, and
- to order Products which he/she wishes to permanently personalize by adding non-removable customizations according to the modalities indicated on the Website (by way of example through hot stamping).
The Customer acknowledges that such Products are not yet available for delivery at the time of the submitting of the relevant Order. The Products which may be pre-ordered by the Customers are clearly identified and marked on the Website through the wording “Pre Order” or “Pre Ordered Product”, and the Products which may be personalized by the Customers are clearly identified and marked on the Website through the wording “Personalized Products”.
3.12. The Customer acknowledges and agrees that if he/she orders a Pre-order Product and/or a Personalized Product, the relevant price shown on the Website and displayed in the Shopping Bag section shall be charged to the Customer at the moment of the receipt of the Confirmation Email, as defined in the below section 4.2, although the Pre Order Product and the Personalized Product are not ready to be shipped at that moment.
The Pre Order Product and the Personalized Product will be delivered to the Customer within the relevant estimated date specified in the Product page description.
In case the Order sent by the Customer contains also one or more Pre Order Products and/or Personalized Products in addition to the Products already available, all the relevant prices related to such Order shall be charged in advance to the Customer at the moment of the receipt of the Confirmation Email, even if such Pre Ordered and Personalized Products will be delivered at the relevant estimated delivery dates specified in the Product pages description.
3.13. Any further specification related to the payment, delivery and confirmation of the Pre Order Products and of the Personalized Products are referred below in the respective sections.
3.14. The Customer acknowledges and agrees that, except for what is specifically provided herein for the Pre Order Products and for the Personalized Products, the other clauses of these General Terms and Conditions of Sale hereof shall apply to the Pre Order Products and to the Personalized Products.